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support@solodesq.comHow do I create my first invoice?
Tap the orange “+ New Invoice” button on the home screen, enter your client’s name, describe the service, set the amount and due date, then tap Send. Your client receives a professional PDF invoice by email with a Stripe payment link.
Do I need a Stripe account?
No. SoloDesq sets up a Stripe Connected Account for you automatically when you enable payments. You’ll need to verify your identity with Stripe (a legal requirement for US payment processing) before your first payout.
What devices does SoloDesq work on?
SoloDesq is available on iOS (iPhone) today. Android is coming soon. Your data syncs automatically across your iOS devices.
How long does it take to receive money?
Standard payouts arrive in your bank account within 2 business days of a successful payment. Stripe processes payouts Monday through Friday, excluding US bank holidays.
What does SoloDesq charge for payments?
SoloDesq charges 0% on payments. You pay only Stripe’s processing fee: 2.9% + $0.30 per card transaction — see Stripe’s pricing for current rates. These fees are automatically deducted from the payment before it reaches your bank.
What payment methods can my clients use?
Clients can pay with Visa, Mastercard, American Express, and Discover through Stripe’s secure checkout.
How much does SoloDesq cost?
SoloDesq comes with a 30-day free trial, then $14.99/month, billed through your Apple App Store account. The trial converts to a paid subscription automatically unless you cancel before it ends.
Can I cancel my subscription?
Yes, at any time through your App Store subscription settings. You keep full access until the end of your trial or billing period. We do not offer prorated refunds for partial months.
What happens if my trial ends or my subscription lapses?
Your data is retained. The app becomes read-only: you can still export your Schedule C totals CSV, restore your purchase, or delete your account. Resubscribe anytime to pick up exactly where you left off.
Does SoloDesq generate 1099 forms?
You can export a Schedule C totals CSV from the app today, which totals your income and expenses by IRS Schedule C line — ready for your accountant. A dedicated 1099-NEC summary report is Coming v1.0. We recommend working with a tax professional to file the actual 1099 forms.
Can I add my logo to invoices?
Not yet — custom invoice branding is coming soon. Today, invoices use SoloDesq’s professional layout with your business name and details.
If your question isn’t answered above, email us at support@solodesq.com. Include your account email and a description of the issue. We respond within 24 hours on business days.