Forgot your password

This version of SoloDesq cannot reset a password by itself. The app can send a reset email, but there is no screen that accepts a new password, so that link will not get you back in. We reset passwords by hand instead.

If you signed up with an email and password

Email support@solodesq.com from the address on your account with “Password reset” in the subject, and we will reset it for you. That address reaches a person.

If you signed up with Apple

You do not have a password — Apple holds your sign-in. There is nothing to reset. Use Sign in with Apple in the app. Web sign-in with Apple is not switched on yet, so for now the app is the way in.

If you cannot open the app at all

Email support@solodesq.com from the address on your account and say what you need — a password reset or your account closed. We cannot send you a copy of your books: this version keeps them only on your phone. We will do it by hand. That address reaches a person.

Do not create a second account to get back in

Signing in on your phone with a different SoloDesq account can erase the books saved under the account you used before, and signing back into the first account does not bring them back. If you are locked out, email us instead.

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